Admin Support Mailbox
In addition the Sphera Customer Network and BOMcheck's documentation & guidance, a public mailbox is provided for administrative account, onboarding and payment support.
Please send admin support requests to:
What the mailbox is for
BOMcheck user account, onboarding and payment queries including:
- Request a Manufacturer Agreement
- Request to pay by invoice (other than credit card)
- Request to update account details
- Other account and payment related queries
What the mailbox is not for
- Premium support which is provided via the Sphera Customer Network portal.
- Full product documentation and guidance which is provided through the site you are on.