Overview

Sphera BOMcheck provides a 1, 2, 3 support and guidance solution. Full details of BOMcheck support and guidance can be reviewed in the following training presentation and accompanying slide deck download.

1. Sphera Customer Network

BOMcheck premium support for paid BOMcheck accounts:

• BOMcheck product and regulatory support queries
• Product enhancement requests and updates
• Community resources for SteerCo & SubCo focus groups
• Support for all of your other Sphera products & services

2. Documentation & Guidance

Full BOMcheck product documentation & guidance, including:

• BOMcheck system User Guide
• Training videos and animations
• Version release overviews and guidance
• API documentation and resources

3. BOMcheck Admin Mailbox

BOMcheck user account, onboarding and payment queries including:

• Request a Manufacturer Agreement
• Request to pay by invoice (other than credit card)
• Request to update account details
• Other account and payment related queries